Responsible Gaming

Gamble for entertainment

Gambling can be enjoyable when it forms part of a balanced lifestyle and is kept within an amount you can comfortably afford to lose. Outcomes are determined by chance, and no strategy can guarantee a win. Previous results do not predict future results, and a losing run does not make a win more likely. Treat every wager as an entertainment expense rather than an investment.

Before you play, decide how much time and money you are prepared to spend. Make these decisions when you are calm and not under pressure. Keep your gambling separate from essential household costs, including rent, mortgage payments, bills, food, education, medical expenses and debt repayments. Never use borrowed money, credit intended for other purposes or money needed for everyday living.

• Only gamble with money you can afford to lose.
• Set a spending limit before you begin and do not increase it during a session.
• Set a time limit and take regular breaks away from gambling.
• Keep records of deposits, wagers and withdrawals so you understand your overall activity.
• Avoid gambling when you are upset, stressed, tired or affected by alcohol or other substances.
• Do not chase losses by increasing stakes or continuing to play for longer.
• Do not rely on gambling winnings to pay expenses or resolve financial problems.
• Remember that taking a break or choosing not to gamble is always an available option.

A win is not a reason to raise your normal budget, and a loss is not a reason to try to win money back. Decide your limits in advance and respect them in both situations. If gambling stops feeling like a choice, pause your play and consider using the support options available to you.

Tools to help you stay in control

Account management tools can help you maintain boundaries. Depending on the options available to your account, you may be able to set deposit, loss, wagering or session limits, take a short break, or request a longer account restriction. Limits should be selected carefully because they are intended to support your plan, not to replace it. Any applicable activation, change or withdrawal conditions will be shown through the relevant account controls.

Set limits before playing

Choose an amount and playing period that fit your personal budget. A limit should be realistic, affordable and based on your disposable income. If you find yourself repeatedly changing a limit, asking for it to be increased or creating new accounts to continue playing, stop gambling and seek assistance. These may be signs that additional support is needed.

Take a break or close your account

You can choose to stop playing temporarily or request that your account be restricted or closed. If you ask for a longer break or self-exclusion, do not attempt to avoid the restriction by using another account or another person's details. Account restrictions are a protective measure and should be treated seriously. You can use the available support function on the website if you need help locating the relevant options.

Protect your account

Keep your login details private and never allow another person to gamble using your account. Use a secure password and take care when accessing your account on shared or public devices. Monitoring your account activity can help you notice deposits, withdrawals or playing patterns that are outside your plan. If you believe someone else has accessed your account, stop using it and contact the available support team through a secure website channel.

Recognising signs of gambling harm

Gambling harm can affect finances, relationships, work, study, health and emotional wellbeing. It can develop gradually, and you do not need to wait for a serious crisis before asking for help. Consider taking a break and seeking support if any of the following statements feel familiar.

• You spend more time or money gambling than you intended.
• You regularly think about gambling or plan your day around it.
• You increase your bets to seek the same excitement or to recover losses.
• You hide or minimise your gambling from family, friends or colleagues.
• You borrow money, sell belongings or miss payments to continue gambling.
• You feel restless, irritable or anxious when you try to stop.
• You gamble to escape stress, sadness, loneliness or other difficult feelings.
• You argue with people close to you about gambling or withdraw from them.
• You neglect work, study, health, sleep or other responsibilities.
• You return to gambling soon after deciding to stop.
• You feel shame, hopelessness or distress because of your gambling.

If these signs apply to you, stop playing and speak with someone you trust. A qualified gambling support service can provide confidential guidance and help you consider practical next steps. Support is also available for family members and friends who are affected by another person's gambling.

If gambling is causing immediate financial or personal danger, prioritise your safety and seek urgent help from an appropriate emergency or crisis service in Australia. If you are experiencing thoughts of self-harm or suicide, contact emergency services or a crisis support service immediately.

Getting help in Australia

Australian players can seek free, confidential information and counselling through recognised gambling support services, including services provided by state and territory health and community organisations. Gambling Help Online is an Australian support service that offers information and assistance for people affected by gambling, as well as their families and friends. You can also speak with your GP or another qualified health professional about the effect gambling may be having on your wellbeing.

When asking for help, explain honestly how often you gamble, how much you spend, whether you are chasing losses and how gambling affects your relationships or responsibilities. You do not need to have all the answers before contacting a support service. A counsellor can help you understand your options, prepare a plan, address financial concerns and identify further assistance where appropriate.

1. Pause gambling and avoid making further deposits or wagers.
2. Tell a trusted person what is happening and ask them to support your plan.
3. Review your finances and separate essential expenses from discretionary spending.
4. Use available account limits, breaks, restrictions or closure options.
5. Contact a recognised gambling support service or qualified health professional.
6. Follow up regularly and adjust your plan if your circumstances change.

Spinstralia Casino provides responsible gaming information and account-based tools where available, but these tools cannot remove every risk or replace professional advice. You remain responsible for making informed decisions about your gambling. If you would like assistance with responsible gaming options, use the support function available on the website and provide enough information for your request to be understood. Do not include sensitive payment details unless they are specifically requested through a secure process.